OVERVIEW
bigbasket, India’s largest online supermarket, unified its hybrid infrastructure under the Fortinet Security Fabric to secure operations across AWS, Google Cloud, and 100+ warehouse and retail sites. With FortiGate Secure SD-WAN, FortiSwitch, FortiAP, and FortiAuthenticator, bigbasket adopted a zero-trust architecture with consistent, identity-based protection. Centralized management through FortiManager and AI-driven FortiGuard services improved visibility, resilience, and performance, enabling faster fulfillment, reduced latency, and secure, scalable growth across India.
30–40%
lower TCO
Challenge
- Fragmented legacy firewalls and SOC tools with limited end-to-end visibility
- Latency issues and inconsistent connectivity between warehouses and cloud apps
- Growing risk from IoT devices, insider threats, and external cyberattacks
Solution
- Extended protection to AWS and Google Cloud with FortiGate Cloud-Native Firewalls (CNF)
- Implemented Fortinet Secure SD-Branch with FortiSwitch and FortiAP for integrated security
- Centralized policy and visibility with FortiManager and AI-powered FortiGuard Security Services
Results
- Achieved consistent, zero-trust security across all environments and devices
- Improved warehouse and order management system performance with reduced latency
- Simplified operations through unified management and automation across 100s of sites
- Strengthened IoT, remote access, and API security while reducing hardware complexity
CUSTOMER QUOTE
“Fortinet allowed us to converge networking and security into a single, unified fabric. We now have the agility to expand into new cities with consistent protection, without adding complexity or cost.”
- Ganapathi Subramanyam, Head of IT and Innovation, bigbasket
Headquarters
India
Industry
Retail
