Fortinet has been positioned in the Customers’ Choice quadrant for the third year in a row in the Security Service Edge market. Fortinet is the only cybersecurity vendor to receive Gartner Peer Insights™ Customers’ Choice Recognition for Security Service Edge (SSE). The Customers’ Choice distinction is a recognition of vendors in this market based on feedback and ratings from 195 verified end-users of our product as of August 2025. Overall, Fortinet reviewers gave us a 4.9 out of 5 rating, with 100% saying they would recommend our product. We also had the highest percentage of five-star reviews, at 90%.
We believe this continued stellar recognition underscores Fortinet’s unwavering commitment to customer success and innovation in delivering unified, AI-powered security for hybrid workforces. We also think this milestone reflects the trust organizations place in Fortinet to protect users, data, and applications—anywhere and everywhere.
We feel this recognition is a testament to Fortinet’s customer-first philosophy and our focus on helping organizations securely accelerate digital transformation. The Gartner Voice of the Customer distinction is based entirely on verified end-user reviews. We believe this makes it one of the industry’s most meaningful indicators of real-world customer value and satisfaction.
We’re sure Fortinet’s consistent leadership demonstrates our ability to meet enterprises where they are, providing a Unified SASE platform that combines AI-powered cloud-delivered security, flexible connectivity with deployment in any location, full control, and AI-driven operational simplicity.
FortiSASE, Fortinet’s advanced SSE solution, delivers a complete suite of converged networking and security services from the cloud. Powered by Fortinet’s global network of more than 170+ points of presence (POPs), FortiSASE enables secure, low-latency access for hybrid and remote workforces worldwide.
By leveraging the same operating system that powers Fortinet’s market-leading next-generation firewalls and secure SD-WAN solutions, FortiSASE enables organizations to deliver consistent AI-powered security everywhere while cutting deployment time and operational overhead.
With a single unified agent, thin-edge connectivity, and agentless access options, Fortinet delivers unmatched connectivity flexibility. Customers can easily onboard users and devices with consistent protection and simplified management, ensuring a superior user experience across all environments.
Together, these advancements make FortiSASE the simplest, flexible, and scalable platform for securing the modern hybrid workforce.
Here are a few excerpts from recent Gartner Peer Insights reviews for FortiSASE and Fortinet Universal ZTNA:
"A perfectly designed Cloud delivered solution to secure roaming users"
"We have been using the FortiSASE solution for more than 8 months now. Solution provides true single pane-of-glass management for Fortinet SD-WAN and SASE solutions, along with rich security features. We are able to extend the same security controls to roaming users that we have configured for them when they are in office."
— Security Specialist, Software Industry
"Unified policy replication ensures consistent access across office and remote work"
"FortiSASE and FortiGate NGFW management via FortiManager helped us in replicating the same unified policies across both platforms, hence users are also experiencing the same level of access whether working from the office or home. Well-developed and integrated solution to provide great user experience."
— IT Engineer, Software
"Fortinet SASE game changing product"
"The overall experience with Fortinet SASE has been highly satisfactory. All applications are functioning seamlessly without any hitches. Fortinet SASE effectively addresses all our use cases and significantly improves cost effectiveness."
— Principal Security Consultant, Telecommunications
We believe that being named a Gartner Peer Insights Customers’ Choice for Security Service Edge for three straight years, with such great reviews and results, reflects our dedication to delivering secure, unified, and intelligent cloud-delivered services.
As hybrid work and cloud adoption continue to evolve, Fortinet remains focused on empowering customers with integrated protection, consistent performance, and the industry’s best total cost of ownership backed by AI-powered innovation and the trust of thousands of customers worldwide.
Vendors’ User Interest and Adoption (x-axis) scores incorporate three factors: review volume, user willingness to recommend, and review market coverage across industry, company size and region. Vendors’ Overall Experience (y-axis) is a composite score that incorporates average user ratings for “Overall Experience,” “Capabilities” and “Support/Delivery.” Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).
Note for Gartner Peer Insights™: Reviews from vendor partners or end users of companies with less than $50M in revenue are excluded from this methodology. See the full “Voice of the Customer” methodology.
Gartner, Gartner Peer Insights Voice of the Customer for Security Service Edge (SSE), Peer Contributors, 30 October 2025
Gartner, Gartner Peer Insights 'Voice of the Customer’ for Security Service Edge (SSE), Peer Contributors, 27 September 2024.
Gartner, Gartner Peer Insights 'Voice of the Customer’ for Security Service Edge (SSE), Peer Contributors, 29 September 2023.
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