OVERVIEW
Pan Pac Forest Products, a leading New Zealand manufacturer, partnered with SGS ECL to modernize and secure its operational technology environment. Using Fortinet’s FortiGate, FortiSwitch, and FortiAP solutions, Pan Pac achieved full segmentation between IT and OT systems, unified management, and improved resilience. The simplified architecture enhances visibility, safeguards production against cyber and operational failures, and ensures continuity across sites. Supported by SGS ECL and Ingram Micro, Pan Pac built a secure, future-ready foundation for sustained manufacturing reliability with the Fortinet Security Fabric.
Challenge
- Increasing cyber and operational risks from modern automation and wireless systems
- Legacy infrastructure lacked segmentation and resilience to network or hardware failure
- Limited in-house OT security resources to manage complex industrial systems
Solution
- Implemented FortiGate firewalls for IT/OT segmentation and network visibility
- Deployed FortiSwitch and FortiAP to unify wired and wireless security management
- Simplified architecture reduced interfaces, improved control, and enhanced redundancy
Results
- Achieved secure, resilient OT operations with minimal management overhead
- Gained centralized visibility and fine-grained control over every connection point
- Reduced risk of downtime from both cyber incidents and physical failures
- Enabled Pan Pac’s IT and OT teams to focus on production while maintaining strong safeguards
CUSTOMER QUOTE
“This wasn’t just about cyberattacks. It was about ensuring that if a switch fails or a fibre line gets cut, production keeps going. That’s the reality of a modern OT environment; you need to be ready for both the malicious and the mundane.”
- Peter Jackson, OT Cybersecurity Manager, SGS ECL
Headquarters
Napier, New Zealand
Industry
Manufacturing
